Cancellations, Transfers & Refunds

Cancellations, transfers, and refunds are handled directly by District staff;you will not be able to do these transactions online. 

If you need any of these services, please contact the recreation unit/community center that is sponsoring the activity and one of our staff members will take care of this for you.  If you are looking at the Program Guide, the sponsoring center/unit is listed at the top of the page on which the class is listed.  Or, visit our Facilities page, which lists the community centers/recreation units and their contact information.

Activity Refund Policy


A. General

  1. This policy applies to all District-sponsored activities and special instruction classes.
  2. Refunds are returned to the customer in the same manner that the original registration was paid, i.e., if you paid via credit card then the refund will be credited directly to your card; if you paid cash, your refund will be returned by mail within two (2) to four (4) weeks of request.

B. Cancellation by the Participants

  1. A full refund will be granted if the District is notified at least one (1) working day prior to the start of the program activity.
  2. A refund will be granted on a pro rata basis if the District is notified prior to the second meeting of the activity.
  3. REFUNDS WILL NOT BE GRANTED AFTER THE SECOND MEETING.
  4. Refunds for medical reasons will be granted on a pro rata basis subject to written certification of such reasons by a physician.
  5. Refunds (less cancellation fee) will be granted to sports leagues and tournament teams prior to the final confirmation of team schedules.  Refunds will not be granted after team schedules have been established.
  6. A $5 cancellation fee per person, per activity will be assessed for each Aquatics class/program.

C. Cancellations by the District

  1. A full refund will be made in the event an activity is cancelled by the District prior to the starting date.
  2. A partial refund will be made on a pro rata basis if the activity is cancelled prior to the conclusion of the program.